Quantum's Silver Support Plan is designed for mid-size to large enterprises that want to complement their in-house technical capabilities with on-site Quantum service. The Silver Support Plan entitles customers to a four-hour on-site target response time, Monday through Friday, during normal business hours
- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- Silver Support Plan - Extended Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Technical
- Service Sub Type
- Electronic
- Service Description
- 9x5x4 Hour
- Provided Support
- Phone Support
- Web Knowledge Base Access
- Software Support
- Service Response Time
- Business Hour
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- Quantum Xcellis NAS LICENSE