Cost-Effective Essential Support
Delivers support essentials during business hours, including access to skilled technical support, next business day delivery of replacement parts, and installation of non-customer replaceable components to ensure trouble-free problem resolution.
- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- StorageCare Bronze Support Plan - Zone 1
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Web Knowledge Base Access
- Online Services
- New Releases Update
- Online Training
- Parts Replacement
- Service Response Time
- Next Business Day - Parts Replacement
- Service Duration
- 1 Year
- Product Supported
Quantum QXS-424 12G RAID Node (Ethernet/Fibre Channel), 57.6TB (24x2.4TB), HDD (SED/non-SED)