- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HPE 869121-B21, 869121R-B21, J8X11B, P21399-B21, P21399R-B21, P26567-B21, P26568-B21, P26569-B21, R1E58A, R1Q18A, R2J92A, R2Z34A, R3U89A, R3V32A, R3V33A, R3V34A, R4Q28A, R6G46A, R6G47A, R6M70A