- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPI
- Service Name
- Care Pack
- Product Type
- Service
Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Service Details
4-hour onsite response 24x7:
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
- Service Availability
- 24 x 7
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- ProLiant DL360 G4