HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- HP
- Service Name
- Care Pack Next Business Day Hardware Support with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 9x5xNext Business Day
- Provided Support
- Hardware Support
- Repair
- Troubleshooting
- Defective Media Retention
- Remote Diagnosis
- Parts Replacement
- Escalation Support
- Online Support Tools Access
- Remote Monitoring
- Remote Configuration
- Service Location
- On-site
- Service Duration
- 5 Year
- Product Supported
- HP Designjet SD Pro MFP