Gold Maintenance includes next business-day on-site hardware parts replacement. Additionally, Gold Maintenance customers receive software upgrades and access to 24x7 phone, online and email technical support for all its original components, including Arcserve UDP software, Arcserve add-ons, Sophos Intercept X Advanced for Server, and the Appliance hardware. One, three and five-year subscription options are available for Gold Maintenance customers.
- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.arcserve.com
- Brand Name
- Arcserve
- Service Name
- Gold Maintenance - Extended Service (Renewal)
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- New Releases Update
- Phone Support
- Email Support
- Live Support
- Software Upgrade
- Service Response Time
- Next Business Day - Parts and Labor
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- Manufacturer Selling Program: Arcserve GLP
- Covered Configurations: 4TB Hard Drive
Arcserve:
- NAADR065FLW82EN00G
- NAADR065VUW82EN00G